Hilton Cairns

Location, only a 5 min walk to the reef terminal. Basically close to all the major attractions including park, lagoon and aquarium with many restaurants around the area. And the staff were amazing, friendly and helpful. Very engaging and empathetic. Twisted ankle, one of the male staff helped call cab to clinic and showed concern later that evening. Forgot to ask for his name but many thanks. Cozy and bright room with wonderful sea view. Appreciated the delicious snacks and canapés at the executive lounge. Quiet and peaceful, had a harpist on Saturday who played nice pieces, very enjoyable.

The location is right on the waterfront and only a short walk to the many restaurants and shops in town and along the Esplanade and also the departure jetty for the reef cruise ferries. The rooms were modern, clean and had everything needed. For a tropical location, there was not a spot of mould anywhere in the bathroom which is a real credit to the cleaning staff. The buffet breakfasts were superb and had all breakfast options catered for including some extras I hadn't had in other hotels & well worth it. The outdoor areas were all clean & well maintained and pool area is quite expansive with plenty of recliners. Very quiet location as well. Overall a great hotel stay.

Lovely staff, great comfortable room. Buffet breakfast was sensational. Gin Bar is great, best hot chips! Pool was awesome. Great little gym. Lovely restaurant. Priced very well for what you get.

Close to everything and marina where we got ferry to Fitzroy island.

The front line team of the hotel was very warm and polite, and the reception staff showed the expected level of hospitality. The room delivery service was efficient and timely when I called for the items I requested. The housekeeping staff we met were polite and conscientious.